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Imagine having a tireless assistant at your side at all times, answering your questions instantly, guiding you through complex processes and making sure you always have the right information at hand. Welcome to the future, where artificial intelligence (AI) and chatbots are revolutionising the way we work. But that’s not all: in combination, they can do so much more, in a highly efficient way across a wide range of business sectors. Read this article to find out what applications are available and how you can use them to improve your business processes.
An AI chatbot is a sophisticated computer program that simulates human communication using artificial intelligence technologies. The term “AI chatbot” is derived from “artificial intelligence” and“chat robot” and refers to the chatbot’s ability to converse with users in a way that resembles human conversation. They enable round-the-clock customer service, simultaneous handling of multiple customer requests, and their overall efficiency in improving the user experience has made them increasingly popular in various industries.
AI chatbots are true all-rounders that can do more than just answer simple questions. Full AI processing power makes these intelligent helpers an indispensable tool in the modern business world:
This is where AI chatbots come in, playing an increasingly central role in various business areas, especially production. One outstanding example is Kyana Assist, Koenig Bauer’s AI chatbot integrated into the myKyana portal. With its intuitive chat format, the digital intelligence enables users to ask questions about production and receive precise solutions to error messages. Thanks to an advanced combination of machine learning and Google’s ‘Gemini Pro’ AI language model, the AI chatbot analyses extensive amounts of data in real time and provides well founded answers to complex questions. In addition, the accuracy and relevance of the information provided is continually improved by the system’s ability to learn.
Its multilingual capabilities are also being put to good use, as the AI chatbot significantly eases the onboarding of new employees by overcoming language barriers and communicating important information in a clear and understandable way. The AI chatbot also provides real-time support for more in-depth questions or alternative explanations. These capabilities make Kyana Assist an indispensable tool in the dynamic technology landscape of the printing and packaging industry.
AI chatbots are no longer just a technological gimmick. They are becoming indispensable partners in helping companies compete in a rapidly evolving technological environment.
With PrintFusion, the interface between Koenig & Bauer Rapida presses and the prepress software from HYBRID Software, your workflow becomes even more efficient. PrintFusion enables a bidirectional exchange of information that ensures seamless integration and automation of production processes. Thanks to the jointly developed PrintFusion interface, data such as setting parameters and positions of measuring elements are automatically exchanged between prepress and the printing presses. The automated data exchange leads to significant increases in efficiency and error prevention, as manual intervention and repetitive tasks are eliminated.
For the development of PrintFusion, HYBRID Software and Koenig & Bauer have combined their expertise to create a highly automated and efficient production environment that meets the requirements of the modern printing industry. This collaboration will continue on an ongoing basis in order to constantly optimise the interface and integrate new functions. One example of this is the automatic feedback to compensate for process-related substrate stretching, which is already being introduced as part of a pilot customer programme.
PrintFusion has been presented to the public for the first time at this year’s leading trade fair for printing technologies. Visitors will have the opportunity to gain an exclusive insight into the first results of the close partnership between HYBRID Software and Koenig & Bauer. Through automation and the intelligent exchange of data between prepress and press, PrintFusion will set new standards in print production and pave the way for a sustainable and high-performance future in the printing industry.
With FOLLOW, Koenig & Bauer is building a bridge between analogue packaging and the digital world. Discover the universe of new possibilities that the cloud-based platform and the associated app have in store for printing businesses, brand owners and consumers.
Under the project title “Printing Goes Metaverse”, Koenig & Bauer is building a bridge from classic printing to the metaverse in collaboration with NABA (Nuova Accademia di Belle Arti, Milan) and epda (european brand & packaging design association). With the support of Italian design students, a project was realised that uses NFT technology to authenticate luxury goods such as limited edition handbags, jewellery or valuable trading cards. The luxury jewellery brand “Gemme” was created as an exemplary visualisation.
Digital proof of ownership is used instead of conventional paper certificates of authenticity. The forgery-proof blockchain technology is impressively demonstrated using special printing technologies and a digital app. This innovative combination of digital proof of authenticity and the traditional art of printing shows how the printing industry is connecting with the new digital reality of the Metaverse.
An NFT is a blockchain-based token that represents digital or physical assets such as artworks, digital content or media. Unlike other cryptocurrencies, each NFT is unique and non-exchangeable. It serves as a digital certificate of ownership and authenticity and enables owners to trade and sell their assets.
Brands from the luxury goods segment in particular are using NFT technology to enable customers to connect the digital and physical worlds. The main focus here is on the experience of being able to use the purchased product in the digital world. In addition, forgery-proof authentication can be guaranteed by NFT’s unique verifications with a complete history and absolute security.
Using a special printing process, functional structures that react to the touch of smartphone sensors can be applied to almost any printed product, creating a link between the physical product and the digital application. In combination with QR codes, this creates a forgery-proof proof of ownership. Customers receive both an origin-verified, printed NFT-Twin and the physical original.
With ten revolutionary products and technologies, Koenig & Bauer set a strong signal for the future of the printing industry at drupa 2024. Here you will find an overview of all product novelties and exclusive video highlights!
