myKyana
Enter your digital world.
myKyana is your central gateway to the digital product world of Koenig & Bauer.
The portal is the first step into a new universe in which powerful machines are combined with digital technologies. Here you have direct access to our continuously growing suite of data- and AI-based digital products and services. Log in, explore, analyse, optimise – with myKyana you’ll have everything at your fingertips.
1 portal
6 modules
And that’s just the beginning.
Why a centralised portal?
A centralised customer portal offers numerous advantages that will take your business to a new level of efficiency. Like a all-in-one command center the portal gives you direct access to the entire digital world of Koenig & Bauer – regardless of which technology you use to print which substrate. Entering the digital world gives you the key to greater transparency and efficiency in your business processes with just one login.
Key functions
The productivity tools integrated into myKyana help you to improve every aspect of the production process and set new standards for operational excellence and innovation.
AI-based chat function
The highlight first: with Kyana Assist, myKyana has an AI-controlled chatbot ready to assist you at all times. With this intelligent tool, tedious leafing through the machine manual is a thing of the past. The generative artificial intelligence imparts machine-specific knowledge and provides solutions for troubleshooting and precise maintenance instructions.
Digital service management
Kyana Cases is the module for the digital management of your service tickets within myKyana. Here you can manage your support requests digitally, communicate directly with the remote maintenance team and stay informed about the processing status at all times. So that errors are rectified in the shortest possible time and your production is up and running again more quickly.
Online knowledge platform (available soon)
With Kyana Campus, the online knowledge platform within myKyana, your company has access to a comprehensive range of different formats for targeted knowledge transfer – from operating personnel to management. This allows you to shorten the induction period for new employees and continuously train your staff to work with new machines, software and technologies.
User and subscription management
Manage users and access rights and create clear structures to protect sensitive data. You can also keep an eye on your expenditure and flexibly adjust licences. All users also automatically benefit from continuous updates and improvements.
Your central myKyana portal
Your central myKyana portal
Your benefits
Access anytime, anywhere
With the browser-based interface, you can access your productivity and service tools from anywhere in the world at any time – provided you are connected to the Internet.
Full transparency
With the portal, you can keep an eye on your digital products, the status of service tickets, users and access rights at all times – clearly organised and easy to understand.
Always up-to-date
As a myKyana user, you will receive information and access to the latest data and AI-based digital technologies as well as exclusive access to beta versions.
Maximum flexibility
Subscriptions give you the greatest possible flexibility. You only ever pay for the KPIs and optional functionalities you choose and can customise the scope to suit your needs.
Fast response
By using digital tools, such as the AI-driven chatbot, you receive immediate responses to enquiries. This minimises waiting times and improves the speed at which problems are solved.
Increased productivity
Seamless integration and intelligent dovetailing of the available digital products within a single portal makes work processes even more efficient.
